Frequently Asked Questions
Everything you need to know about our fresh protein treats, Vancouver pick-up, and orders.
Our Treats & Ingredients +
What kind of protein powder do you use?
We exclusively formulate our bakes with ultra-pure, cold-filtered Whey Protein Isolate. This ensures clean digestion, maximum muscle absorption, and a smooth, fudgy mouthfeel without the chalky aftertaste of cheap protein blends.
Are LeanCrave treats 100% gluten-free?
Yes, all our current items are crafted with naturally grain-free and gluten-free flours (pure fine almond flour and certified gluten-free oat flour). Note: they are prepared in a shared clean kitchen facility in Vancouver.
How should I store them and how long do they last?
Because we do not add artificial preservatives: keep refrigerated for up to 7 days, or freeze airtight for up to 3 months. Pro-tip: Pop your brownie or banana slice in the microwave for 10–12 seconds for that freshly baked, gooey molten center!
Ordering & Payments +
How do I place an order?
Pick your items on our menu, hit the Crave Cart, and click "Complete Order on WhatsApp". Your cart automatically structures the exact items, totals in CAD, and opens a direct chat with us to confirm batch availability.
What payment methods are supported?
We primarily accept Interac e-Transfer (standard for local BC orders) sent to info@leancrave.ca once your pick-up time is confirmed. Major cards can also be arranged via digital invoice.
Can I make changes to my order after submitting?
Yes, as long as our oven bake cycle for your scheduled day hasn’t started. Just send us a quick text on WhatsApp or Instagram DM with your change request.
Gifting, Gyms & Bulk Orders +
Do you cater for gyms, CrossFit boxes, and athletic events?
Absolutely! We partner with fitness coaches, personal training studios, and corporate offices across Vancouver. Reach out at info@leancrave.ca or message us on WhatsApp for bulk volume discounts.
Are Trio Boxes ready for gifting?
Yes, all Trio Boxes come packaged in clean, aesthetic bakery boxes with customized macro stickers, making them an ideal healthy gift for fitness lovers.
Delivery, Shipping & Local Pick-up +
Where is local pick-up located in Vancouver?
Pick-up points are located in central Vancouver. Once your batch is out of the oven, we send you the exact pick-up address and convenient time window via WhatsApp.
Do you deliver to Burnaby, Richmond, or North Vancouver?
We organize scheduled regional drop-offs across Greater Vancouver depending on order volume. When placing your order, send us your postal code on WhatsApp to confirm delivery options.
Still Have Questions?
We're happy to help! Chat directly with our bakery team regarding ingredients, custom orders, or fitness goals.